Shipping policy

GENERAL INFORMATION

Please note that delivery of items will usually take 1-3 working days. Working days are Monday to Friday excluding public holidays.

We are now offering free standard delivery for orders over €30.00

To ensure swift delivery please ensure someone is available to sign for your parcel at the delivery address you specify. Please be aware that external factors beyond our control (such as strikes, adverse weather conditions, etc.) may delay your order. This Free Standard Delivery offer applies to deliveries within the 32 counties of Ireland.

 

HOW LONG DOES IT TAKE FOR AN ORDER TO BE DELIVERED?

For orders from the Republic of Ireland and Northern Ireland, items will take 1-3 working days. Any orders placed over the weekend will be classed as being placed on the following Monday.
Please note that these delivery times are only guidelines and are not 100% guaranteed due to certain factors which are outside of our control.

 

HOW MUCH WILL MY SHIPPING COSTS BE?

A standard shipping charge of €5.00 or €20.00 depending on your location applies to all orders.

STANDARD SHIPPING CHARGES:

Standard Shipping Charge €5 for Ireland.
Standard Shipping Charge €10 for Northern ireland.
Standard Shipping Charge €20.00 Every Other EU Country

 

WHAT TIME OF DAY WILL I RECEIVE MY DELIVERY?

Orders are delivered between 8.00am and 6.00pm. For your convenience, we can deliver your order to your work address. Therefore, when ordering please enter your work address. If applicable, include the company name.

WHY HAS MY ORDER NOT BEEN DELIVERED AND RETURNED.

The most common reason is because our delivery carrier attempted delivery and were unable to obtain a signature. If this happens, please contact us at info@thecbdstore.ie and we will track your order immediately.

I HAVE RECEIVED THE WRONG ITEMS

If you believe you received the wrong items in your parcel, please email info@thecbdstore.ie and we will investigate further.

WHERE DO YOU DELIVER TO?

We deliver to 32 counties in Republic of Ireland and Northern Ireland and any country whiten the EU.

CAN I REQUEST A SPECIFIC DELIVERY DATE / TIME WHEN I PLACE MY ORDER?

Currently, you cannot request a specific delivery date or time when you place your order.